Friday, May 12, 2006

Odd procedures part 1

As I announced in the previous post, I would figure out some peculiarities about Italian mobile market.
In Italy, the most common way to buy mobile traffic from a network operator is buying prepaid cards. There is a variety of prices from 5€ up ot 50€, however the operator (no differences if you are a TIM, Vodafone or Wind customer) witholds a part of the money you pay as "Rechange cost".
This seems to happen only in Italy!
We have to consider the (important) side effect that voice/data cost per minute do not include this cost (and any advertising will never bring it into evidence).
Some weeks ago, Andrea started a petition addressed to European Commission asking to investigate on this. The amount of citizens who subscribed the petition soared thanks to a post on Beppe Grillo's blog (Technorati's top 100 blog) and the European Commission decided to move into action and contact the Italian Autorities.
We look forward to see if this appreciable petition will give the expected result (from customer perspective :-)

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